Privacy Policy

At Ishara Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI and dental software services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Services or when you choose to participate in various activities related to the Services.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Health Information (PHI): For our dental clinic clients, we process Protected Health Information (PHI) in strict accordance with HIPAA regulations. This data is encrypted and accessible only to authorized personnel.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process payments and refunds.
• Improve our AI models (using anonymized, de-identified data only).
• Email you regarding your account or order.
• Comply with legal and regulatory requirements.

3. HIPAA Compliance & Data Security

We use administrative, technical, and physical security measures to help protect your personal information and PHI. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Our infrastructure is audited regularly for HIPAA compliance, and we sign Business Associate Agreements (BAA) with all our healthcare clients.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. You may also have the right to object to or restrict certain processing of your data. To exercise these rights, please contact us using the information below.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Ishara Solutions Pvt Ltd
18, Sri Soratha Mawatha, Nugegoda, Sri Lanka
Phone: +94 112 804 951
Email: info@isharasolutions.com